Athens County Emergency Medical Services contracts with MEDICOUNT in Cincinnati, Ohio for computerized patient care record maintenance and ambulance billing services.
If you have a question about an EMS bill, call Medicount at 1-888-410-6986. Medicount also maintains an email account for billing inquiries at firstname.lastname@example.org.
Ambulance bills not paid in a timely fashion are referred to CBCS National, a medical billing collections agency. CBCS National can be reached toll-free at 1-888-281-4491.
Athens County EMS does not participate in “preferred provider” contracts with private insurance companies, where we agree to accept less than the amount of our bill in return for a rapid reimbursement. These arrangements only benefit the insurance companies. Our billable fees reflect 100% of the dollar amount due for our services. All reasonable efforts will be made to bill and collect from third party payers but the patient is ultimately responsible for any amount of the ambulance bill not paid by private insurance.
If your insurance company mails you a check to cover payment on an EMS call, it is important to forward that payment on to Medicount, even if its only a partial payment on your ambulance bill. Cashing the check and spending it on other expenses may constitute insurance fraud and may result in loss of insurance coverage and/or charges for recovery through the court system.
Please note that Athens County EMS does not maintain patient care records or billing information at our headquarters office or at any of our EMS stations.